The CDC Foundation IT Department provides a select scope of services to Surge Staff employees. Please see the chart below for a breakdown of coverage by our staff:
| In Support | Outside of Support |
| ALL laptop hardware issues (power, cabling, defects, camera, audio, etc) | 3rd party software |
| Windows issues | Jurisdiction provided/mandated software or config |
| Office 365 | Personal device support (headphones, printers, USB devices) |
| SAS licensing and installation assistance | Additional hardware (external monitors, docking stations, and the like) |
| CDCF-provided cell phone support | Laptop added to a jurisdiction domain |
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