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  1. CDCF IT HelpDesk
  2. How To

How To

Pulse (Intranet)

  • How to access Pulse

General

  • How to contact the CDCF IT Helpdesk?
  • How to Properly Restart Your Computer
  • How to change your network password?
  • Erase and remove the CDCF iPhone from your Apple account
  • Setup your CDCF iPhone
  • My Latitude 9420 has a broadband feature, what should I do?
  • See all 7 articles

Concur

  • Assign an Expense Delegate to your Concur Account
  • Concur Guide
  • Assign Travel Vacation Reassignment (delegate)
  • Remove Traveler Assistant in Concur
  • Add a Travel Assistant in Concur.
  • Remove an Expense Delegate from your Concur Account
  • See all 9 articles

SharePoint

  • How to share a file or a folder with people outside of the Organization from SharePoint?
  • SharePoint File Naming & Folder Best Practices

Office 365

  • Setup Microsoft Authenticator as Multifactor Authentication for Office 365

Outlook

  • What is the "External" tag showing in email messages?
  • Changing Theme in Outlook Mobile App
  • How to recall or resend an email in the Outlook app?
  • How to change the Autoreply message in a Shared Mailbox?

Zoom

  • Troubleshooting Zoom Disconnections

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